Refund policy

Returns & Refunds

We want you to love your order. If there’s an issue with your item, we’re here to help.

Returns

We accept returns within 14 days of delivery for items that arrive damaged, faulty, or significantly different from the product description.

To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be returned in original packaging where possible
  • Proof of purchase is required

Refunds

Once your return is received and inspected, we’ll notify you of the outcome. Approved refunds will be processed back to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

We’ll work to resolve the issue as quickly as possible.

Change of Mind

At this stage, we do not offer refunds for change of mind purchases.

Contact

For any return or refund enquiries, please contact us through our store contact page.